Dial-by-Name Directory
The program asking you to enter the extension number of the person or department you are trying to reach. When the caller enters an extension number, the system asks the name of the caller in order to inform the called party about an incoming call, presenting the caller.
Direct Inward Dialing Support. This function is offered by telephone companies with the goal that ATC clients could connect all range of company numbers to one or several lines. The aim is to give a personal number to every employee without having to connect it to a separate phone line. Thus, all telephone traffic can be divided and controlled more efficiently.
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