The program asking you to enter the extension number of the person or department you are trying to reach. When the caller enters an extension number, the system asks the name of the caller in order to inform the called party about an incoming call, presenting the caller.
In this innovation era, the need of software within the telecom industry has been burgeoning, especially among the telecom service providers.The immense pressure to wipe out operational inefficiencies, improve performance and customer satisfaction is surg
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