Customizable Greetings

The function of custom greeting allows greeting the callers by messages which present your company or by any other variant which conforms to the structure of your company.

Providers in database: 6433

Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

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MTBC Telecom

MTBC Telecom Limited is a telecommunication company, a professional one in the market of voice traffic termination in CIS countries. Our company is specialized in voice traffic termination to the countries of the Community of Independent States (CIS). Our