Consultancy Services
The services provided by professionals in particular field. For example, a company may charge a certain sum of money for the certain tasks their consultant accomplished for the company who ordered the service.
Shared Extension is when a group of agents has one and the same extension line. During the incoming call the phone will ring at several agents simultaneously.
Mirrored Extensions is when you have one and the same extension line on several phones, in example, in the office, at home and on the cell phone. So when someone calls your extension all you phone sets sharing the same extension will ring.
Lyrix Inc
As a speech company in SAAS for 15 years, Lyrix has refined the sharing of speech servers for service customers. Lyrix developed middleware logic (US patent), monitoring software, and a Day2 service methodology that delivers accuracy rates beyond any spee
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