Conferencing
Conferencing is related to the service, which allows creating the conference when all participants are in different places. It gives a chance to communicate, exchange data and correspond in real time and also allows using the video signal that gives a chance to see one another.
The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.
TOPTEL FZE
Toptel has been a prominent VoIP service provider since 2006. Ever since our inception, we have charted a significant growth in developing customer base and carrier-interconnections with our successful VoIP business solutions.
Presently handling more tha
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