Conferencing
Conferencing is related to the service, which allows creating the conference when all participants are in different places. It gives a chance to communicate, exchange data and correspond in real time and also allows using the video signal that gives a chance to see one another.
The configuration of call queue is set in a way that the agent should pick up and answer the call, because of the forced connection the called party and the caller will be connected automatically. This function is mostly used in call service centers.
STS
Established as an IT provider of TCP/IP, VoIP and network security solutions since 1998, STS is a Canadian distributor for specialised, high-level and value-added products. Well-known on the market place for its expertise and its high-qualified team, STS
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