Is one of message forms via the Internet; you only have to press the
icon or button on the site and the connection with the operator will follow
immediately. This function is often used on the websites for a quick
connection.
Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.