Is one of message forms via the Internet; you only have to press the
icon or button on the site and the connection with the operator will follow
immediately. This function is often used on the websites for a quick
connection.
The handling of incoming and outgoing phone calls. The incoming calls
are those which you receive from your clients. The outgoing ones – calls to
your clients, suppliers and other contacts. The very service is provided by
special companies, most often by telemarketing call service centres.