Click to Call Me
The service often seen at different sites works in such a way that you need to enter your telephone number in a special window and after some seconds you and the company representative will receive a call, which will allow you communicating.
The program allows controlling the shifts, holidays, time spent waiting for a call, minutes spent on the phone, the amount of answered calls etc.
Citel Technologies Inc.
Call recording is a standard industry practice to enable quality service, training, security, transaction verification, and emergency services applications.
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