Classes of Service
The system of Classes of Service (COS) helps defining rights for one or another extension in the PBX or Centrex systems. For example, few groups require more space for storing voice messages, while other need the redirection of calls to cell phones, the third does not have to make calls outside of the office network. With the help of this system one can change and configure settings.
The system allows you to create a list of numbers, which will be redirected in case if the telephone, to which they call, is unavailable. For example, somebody calls you to the office during your absence and the number of the subscriber who is calling is in the list, accordingly this call will be redirected for instance to the phone of your car or some other indicated by you in the system. In case if at the moment of your absence you will be called from a number that is not in the list, the call will not be redirected but most likely will be sent to the voice mail. Thus, you will never miss a call from partners, who are important to you.
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