Classes of Service
The system of Classes of Service (COS) helps defining rights for one or another extension in the PBX or Centrex systems. For example, few groups require more space for storing voice messages, while other need the redirection of calls to cell phones, the third does not have to make calls outside of the office network. With the help of this system one can change and configure settings.
The external call transfer – is the call transfer to a telephone line other than the company’s telephone line. The internal call transfer – the transfer of an incoming call to another addressee registered on the same telephone line.
Interphone
Interphone, is a Costa Rican company dedicated to telecommunications on VoIP, which is properly regulated and licensed (SUTEL-TH-037) by SUTEL (Superintendencia de Telecomunicaciones) to provide point to point channels, carrier IP telephony and IP telepho
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