Caller ID
A telephone service available both in digital and analogue systems allows displaying a number of the calling subscriber on the display. And where it is possible the caller’s name can be also lighted up.
Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
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