Caller ID
A telephone service available both in digital and analogue systems allows displaying a number of the calling subscriber on the display. And where it is possible the caller’s name can be also lighted up.
The system of distributing calls to agents more suitable by competence, mainly used in call service centers. The necessity for this service arose due to the big amount of incoming calls and in order to cope with them better, all calls are sorted and directed to corresponding agents.
Zen Telecom
Zen Telecom is an emerging telecommunications provider of choice for many businesses and resellers worldwide. We own and operate next generation network infrastructure with multiple redundant connections to worldwide Tier1 carriers from datacentres in Eur
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