Caller ID Control
The function allows you choosing a number that you want in order to light up during the call to traditional telephones. You can also unlist the number and it won’t light up.
The system of distributing calls to agents more suitable by competence, mainly used in call service centers. The necessity for this service arose due to the big amount of incoming calls and in order to cope with them better, all calls are sorted and directed to corresponding agents.
Connect Communications
Connect Communications provide unified communications, VOIP & contact centre technology services for multi-site & multinational enterprises. We specialise in provide excellent customer service rather than the supply of large volumes of technology. We are
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