Caller ID Blocking

Caller ID Blocking

The service allows hiding the number from which you are calling. Thus, you ensure yourself a guarantee that your number does not come to a telemarketing agency and you won’t be troubled by endless calls with offers.

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Routing Based on Skill Level

Routing Based on Skill Level The system of distributing calls to agents more suitable by competence, mainly used in call service centers. The necessity for this service arose due to the big amount of incoming calls and in order to cope with them better, all calls are sorted and directed to corresponding agents.

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