Call Waiting

Call Waiting

The function is available in some telephone networks and it allows receiving the other call at the moment of the actual conversation by the method of setting the active call in the waiting mode or cancellation. This will let not to miss an important call and to agree upon time when it will be possible to call back.

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Routing Based on Skill Level

Routing Based on Skill Level The system of distributing calls to agents more suitable by competence, mainly used in call service centers. The necessity for this service arose due to the big amount of incoming calls and in order to cope with them better, all calls are sorted and directed to corresponding agents.

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United States TechTerra Communications

TechTerra Communications Inc. was founded in 2003 to provide customers a flexible, quality long distance service with low rates. Our goal is to provide a full suite of products and services to fit the telecommunication needs of consumers and businesses, i

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