Call Waiting

Call Waiting

The function is available in some telephone networks and it allows receiving the other call at the moment of the actual conversation by the method of setting the active call in the waiting mode or cancellation. This will let not to miss an important call and to agree upon time when it will be possible to call back.

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Routing Based on Skill Level

Routing Based on Skill Level The system of distributing calls to agents more suitable by competence, mainly used in call service centers. The necessity for this service arose due to the big amount of incoming calls and in order to cope with them better, all calls are sorted and directed to corresponding agents.

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India Gaytes Information Systems Pvt. Ltd.

Gaytes Information Systems Pvt Ltd is an achiever in creating bright career for people in IT sector. Gaytes is a great place to work. With an employee friendly environment for our aspirants, we wish to build an atmosphere that could help you grow both pro

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