A feature allowing sending calls to queues or extensions based on set criteria. In example, a skill based routing where calls are directed to an agent or person, who has the most appropriate skill set in order to address the problem.
Cekor Technologies Group, Inc. was founded in 1994 when document imaging was new to the market and we had one scanning station located in Schenectady, New York. Today we are a company providing information management solutions nationwide. We may not be th
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