Call Routing Solution
A feature allowing sending calls to queues or extensions based on set criteria. In example, a skill based routing where calls are directed to an agent or person, who has the most appropriate skill set in order to address the problem.
Teles iGate was specially developed for medium and large enterprises, who use ISDN-PBX hardware and communication channels integrated in GSM network.
The Tek, LLC
The Tek, is owned an operated by Brian Carpio an entrepreneur and senior IT specialist who has years of experience in server design, network design, security and disaster recovery. He has worked as a lead engineer for top companies such as IBM, Qwest Comm
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