A feature allowing sending calls to queues or extensions based on set criteria. In example, a skill based routing where calls are directed to an agent or person, who has the most appropriate skill set in order to address the problem.
Cleo Networks is a hybrid software / telecommunications company based in Vancouver British Columbia. We're focused on pioneering innovation in VOIP 2.0, specifically on-demand, globally accessible VOIP (Voice over IP) and convergence of new communica
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