Call Routing Solution

A feature allowing sending calls to queues or extensions based on set criteria. In example, a skill based routing where calls are directed to an agent or person, who has the most appropriate skill set in order to address the problem.

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Voice and Video Conferencing

This is the feature, which allows two or more locations to interact between each other by using synchronized audio and video delivering a video conference call. Software applications such as Skype or Google Talk offer a free way of video conferencing.

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Italkmore4less

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