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Call Routing Solution

Call Routing Solution

A feature allowing sending calls to queues or extensions based on set criteria. In example, a skill based routing where calls are directed to an agent or person, who has the most appropriate skill set in order to address the problem.
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Whisper Messages

Whisper MessagesA message which is played to the called party before answering the call, in the most cases the message tells who is calling, the name or telephone number helping you to decide how to answer to the call and sometimes whether to answer it at all.

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United States TalkGlobal Communication, LLC

We, at TalkGlobal Communication, LLC, are always striving to provide the highest quality service at the lowest cost, and to provide innovative telecommunications solutions to our agents, resellers and customers. Superior customer service and flexibility i

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