A feature allowing sending calls to queues or extensions based on set criteria. In example, a skill based routing where calls are directed to an agent or person, who has the most appropriate skill set in order to address the problem.
Hi
I am shumon from Dhaka , my dalier is SHINETELL which one is btcl route if u r interested pls knock me price is good enough and attaractive.
Thanks
hamid
shinetell