Call Routing Solution
A feature allowing sending calls to queues or extensions based on set criteria. In example, a skill based routing where calls are directed to an agent or person, who has the most appropriate skill set in order to address the problem.
The function is available in some telephone networks and it allows
receiving the other call at the moment of the actual conversation by the method
of setting the active call in the waiting mode or cancellation. This will let
not to miss an important call and to agree upon time when it will be possible
to call back.
Integrated VoIP Solutions (IVS Corp.)
IVS is dedicated to providing solutions for all of your communication needs. We offer local and long distance, data, VoIP equipment and services support, implementation and training for any size company. Our goal is to design and implement the most effici
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