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Call Routing Solution

Call Routing Solution

A feature allowing sending calls to queues or extensions based on set criteria. In example, a skill based routing where calls are directed to an agent or person, who has the most appropriate skill set in order to address the problem.
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Virtual Extensions

Virtual ExtensionsThe function of virtual extension gives your employees an impression that they all are situated in one office, when you and your workers do not work in one and the same place. With “Virtual Extensions” you can unify your scattered teams into one whole system.

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South Africa DOW Networks S. Africa

DOW Networks is a next-generation telecommunications service provider focused on serving Call Centers, Business Processing Outsource Centers (BPOs) and other international businesses. DOW Networks is a leader in providing Voice Over IP (VoIP) solutions w

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