Call Routing Solution
A feature allowing sending calls to queues or extensions based on set criteria. In example, a skill based routing where calls are directed to an agent or person, who has the most appropriate skill set in order to address the problem.
With the improvement of the quality of IP networks changes the work style, which now includes a more efficient use of communication tools such as video conferencing. In order to meet the needs of people taking a new style of work, Sony expands its line of IPELA video communications with personal videoconferencing system Sony PCS-TL33P.
Relsoft Bg Com Ltd.
Intertel Telecommunication is established in 2001 and offers one of the most modern services in the field of telecommunications - IP Voice Call - carrying voice over Internet. The company stays behind and works with the best technologies which are tested
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