A feature allowing sending calls to queues or extensions based on set criteria. In example, a skill based routing where calls are directed to an agent or person, who has the most appropriate skill set in order to address the problem.
At Digicall, our philosophy is simple. We make technology more valuable by asking its users to shape the future with us. We provide Global ITSPs with technology that improves their Voice Quality. Since 2003 our technology professionals have helped Busin
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