Call Intercept
The intercept of the incoming call from an indefinite telephone number. During the call intercept the callers should present themselves and after that they will be connected with the subscriber who will have a reproduced name of the caller. One must have Caller ID in order to use Call Intercept.
The system of distributing calls to agents more suitable by competence, mainly used in call service centers. The necessity for this service arose due to the big amount of incoming calls and in order to cope with them better, all calls are sorted and directed to corresponding agents.
iLocus
iLocus is a market research group focussed on VoIP industry. Through open publications and regular surveys, we help next generation companies in important business decisions. The research which iLocus produces is known for its focus on important market in
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