Call Intercept
The intercept of the incoming call from an indefinite telephone number. During the call intercept the callers should present themselves and after that they will be connected with the subscriber who will have a reproduced name of the caller. One must have Caller ID in order to use Call Intercept.
The function dials a list of telephone numbers and connects the answered calls with those who make calls, in most cases – agents. “Predictive Dialer” uses statistic algorithms in order to minimize time agents spent not by the phone.
XOtel SIA
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XOtel is the 5th largest telecom in Latvia* and is known to be one of the leading international voice traffic carriers in Europe and the CIS. Founded in 2006, the company has its representative offices in Ukraine and Czech Republic.
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