Call Handling
The handling of incoming and outgoing phone calls. The incoming calls are those which you receive from your clients. The outgoing ones – calls to your clients, suppliers and other contacts. The very service is provided by special companies, most often by telemarketing call service centres.
Call
Origination is the collecting of the call started by a calling party on a PSTN,
and handing off the call to a VoIP endpoint or to other exchange phone company
for completion to a called party
Call
Termination is a handing off or routing of calls from one Telephone Company to
another.
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