Call Handling
The handling of incoming and outgoing phone calls. The incoming calls are those which you receive from your clients. The outgoing ones – calls to your clients, suppliers and other contacts. The very service is provided by special companies, most often by telemarketing call service centres.
The function allows a different routing of calls during the night, festivities or holidays. The function activates in accordance with schedules set in customization menu.
Citel Technologies
Citel is a provider of unique Voice over Internet Protocol solutions. Citel''s Portico TVA (Telephone VoIP Adapter) enables companies to migrate to IP telephony by leveraging their existing wiring infrastructure, reducing the cost and time involved in the
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