The handling of incoming and outgoing phone calls. The incoming calls are those which you receive from your clients. The outgoing ones – calls to your clients, suppliers and other contacts. The very service is provided by special companies, most often by telemarketing call service centres.
According to the various market evaluations, the IP telephony market is respected to beyond seven billion dollars annually including VoIP (Voice over IP) equipment, protocol stacks, and IP telephony services. As a major vendor of the market for IP telepho
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