Call Handling
The handling of incoming and outgoing phone calls. The incoming calls are those which you receive from your clients. The outgoing ones – calls to your clients, suppliers and other contacts. The very service is provided by special companies, most often by telemarketing call service centres.
“Shared Call” gives an opportunity to show the “line” of the certain person (manager) on one or several phones. It is useful for executive secretaries, when the line of the director is also seen on the telephone display of the executive secretary. Additionally the program can be customized so to show the main line on more than one phone, thus, gives an opportunity to answer the call from several places.
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