Call Forwarding
This function available in some telephone networks allows redirecting the incoming call to another telephone, for example, a mobile phone, a box of voicemail or another telephone number where the called subscriber is situated. In such a way the subscribers can, for instance, receive calls that have arrived at their work number from their home or mobile phone.
The majority of PBX systems are able to output Call Detail Record (CDR) or Station Message Detail Record (SMDR). Basically the systems are the same and they contain detailed information of telephone activity inside the organization. Usually these reports contain information regarding all the incoming and outgoing calls, the information includes dates and times of the call, duration, direction, numbers dialed and Called ID.
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