Call center - is a center where the company's incoming and outgoing calls are taken care of, it can be a centralized office, used for receiving and forwarding high volumes of information, incoming by the way of phone calls. There are two types of call centers internal call center and outsourced call center.
Encounta develops new services and delivery systems on a global broadband VOIP platform. As of now we are in the final development phase of a new system - a system that fundamentally changes business models and offers unprecedented ongoing value creation.
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