Call Center Services
Call center - is a center where the company's incoming and outgoing calls are taken care of, it can be a centralized office, used for receiving and forwarding high volumes of information, incoming by the way of phone calls. There are two types of call centers internal call center and outsourced call center.
The majority of PBX systems are able to output Call Detail Record (CDR) or Station Message Detail Record (SMDR). Basically the systems are the same and they contain detailed information of telephone activity inside the organization. Usually these reports contain information regarding all the incoming and outgoing calls, the information includes dates and times of the call, duration, direction, numbers dialed and Called ID.
Tseyva Pte Ltd
Tseyva Pte Ltd is a licensed Internet Voice and Data service provider based in Singapore. We offer a comprehensive hosted Internet Telephony Platform Service headquartered in the Republic of Singapore with the Network Operations Center (NOC) based in the
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