Call Center Services

Call Center Services

Call center - is a center where the company's incoming and outgoing calls are taken care of, it can be a centralized office, used for receiving and forwarding high volumes of information, incoming by the way of phone calls. There are two types of call centers internal call center and outsourced call center.

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Directed Call Pick Up

Directed Call Pick UpThe function allows the user by entering a 5-digit number to receive a call from any concrete company’s telephone. There are no definite groups for picking up the call. One can pick up the call from any telephone set; it is only necessary to enter the required code and the extension number of the phone, which has to be picked up.

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Palestine GlobalCom

Global COM took the initiative to enhance the telecom services provided to both, the business sector and the families.

Our plans were set to utilize communications as a supportive and enabler factor and not a liability and a risk factor.

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