Call Center Services
Call center - is a center where the company's incoming and outgoing calls are taken care of, it can be a centralized office, used for receiving and forwarding high volumes of information, incoming by the way of phone calls. There are two types of call centers internal call center and outsourced call center.
Amdocs recently announced a new solution based on Cloud services Amdocs Unified Communications, which combines messaging, video and voice calls through IP (VoIP). With help of Amdocs Unified Communications solution, providers can quickly launch services able to compete with (OTT) offerings, it helps to strengthen their relationships with customers and allows them to better monetize their capabilities.
FirstVoIP Total VoIP Solutions.
First VoIP was officially formed to formalize the five year long co-operation of a group of IT consultants and companies with a total combined IT experience of over 50 years to provide a complete Internet based telecommunication services to a global marke
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