Call center - is a center where the company's incoming and outgoing calls are taken care of, it can be a centralized office, used for receiving and forwarding high volumes of information, incoming by the way of phone calls. There are two types of call centers internal call center and outsourced call center.
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Fusion is a simple yet robust, integrated, web-based billing and point-of-sale system for the small and medium-sized telecom business. It provides users with access to customer accounts, retail point-of-sale, customer invoicin