Call Back
Call-Back is when the initiator of a call immediately calls back for the second time as a response.
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
Keep in Touch Systems, Inc.
Offering merchants with Point of Sale terminals to ability to Top Up customers'' phones with prepaid VOIP.
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