BYOD support
How do companies can support BYOD programmes? There are two basic approaches: “BYO” and “Stipend” models:
• In “BYO” (Bring Your Own) models, employees have an opportunity to bring their devices to the work place and to use their as their basic computers at the work.
• In the “Stipend” models, companies offer a fixed sum of money for employees in order to buy their personal equipment that can be used both for personal and work activities.
In both models the employee owns the device but the company manages every corporate data that are placed at the device.
Shared Extension is when a group of agents has one and the same extension line. During the incoming call the phone will ring at several agents simultaneously.
Mirrored Extensions is when you have one and the same extension line on several phones, in example, in the office, at home and on the cell phone. So when someone calls your extension all you phone sets sharing the same extension will ring.
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