Billing
Software was created in order to handle billing and time tracking as well as
invoicing the customer for products and services. This software can also track
worked hours by employees, as well as the expenses related to projects or
clients.
The function dials a list of telephone numbers and connects the answered calls with those who make calls, in most cases – agents. “Predictive Dialer” uses statistic algorithms in order to minimize time agents spent not by the phone.