Billing Software
Billing Software was created in order to handle billing and time tracking as well as invoicing the customer for products and services. This software can also track worked hours by employees, as well as the expenses related to projects or clients.
The majority of PBX systems are able to output Call Detail Record (CDR) or Station Message Detail Record (SMDR). Basically the systems are the same and they contain detailed information of telephone activity inside the organization. Usually these reports contain information regarding all the incoming and outgoing calls, the information includes dates and times of the call, duration, direction, numbers dialed and Called ID.
Bandwidth.com
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