Billing Software
Billing Software was created in order to handle billing and time tracking as well as invoicing the customer for products and services. This software can also track worked hours by employees, as well as the expenses related to projects or clients.
The system of distributing calls to agents more suitable by competence, mainly used in call service centers. The necessity for this service arose due to the big amount of incoming calls and in order to cope with them better, all calls are sorted and directed to corresponding agents.
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