Billing
Software was created in order to handle billing and time tracking as well as
invoicing the customer for products and services. This software can also track
worked hours by employees, as well as the expenses related to projects or
clients.
Integration of real time products, such as chat, telephony (including IP telephony), video conferences, call control and speech recognition, together with “un-real” time products such as voice mail, SMS messages and Fax. “Unified Communications” is not a standalone product, but a set of products, which present a constant user’s interface among many devices and media types.