Billing
Software was created in order to handle billing and time tracking as well as
invoicing the customer for products and services. This software can also track
worked hours by employees, as well as the expenses related to projects or
clients.
Introduction
With a traditional PBX system, or private branch exchange, everything is done over live phone lines. Stations are utilized to route and reroute phone calls in order to allow a caller to reach the party they want to talk to. While this is a perfectly acceptable method of doing business, as technology grows, so do the incentives for upgrading to newer business telephone systems.