Automatic Call-back
In telecommunications the automatic call-back is a computer telephone function which allows the user by the engaged addressee’s line or in the other case of the subscriber’s inaccessibility indicating the system to save the number of the called subscriber and make the call when the line will be available or when the called number is not engaged.
A feature allowing sending calls to queues or extensions based on set criteria. In example, a skill based routing where calls are directed to an agent or person, who has the most appropriate skill set in order to address the problem.
Actica Communications Corp
We are a facilities-based provider of telecommunication products and services, including international reorigination, Full Voice over Internet Protocol (VoIP) with the most advanced technology available, phone card and other telephony services. Actica has
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