Automatic Call-back
In telecommunications the automatic call-back is a computer telephone function which allows the user by the engaged addressee’s line or in the other case of the subscriber’s inaccessibility indicating the system to save the number of the called subscriber and make the call when the line will be available or when the called number is not engaged.
The system of Classes of Service (COS) helps defining rights for one or another extension in the PBX or Centrex systems. For example, few groups require more space for storing voice messages, while other need the redirection of calls to cell phones, the third does not have to make calls outside of the office network. With the help of this system one can change and configure settings.
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DOW Networks is a next-generation telecommunications service and solutions provider focused on meeting the international inbound and outbound calling needs of call centers, hotels, distributed businesses and SMBs in various markets worldwide.
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