Automatic Call-back

Automatic Call-back

In telecommunications the automatic call-back is a computer telephone function which allows the user by the engaged addressee’s line or in the other case of the subscriber’s inaccessibility indicating the system to save the number of the called subscriber and make the call when the line will be available or when the called number is not engaged.





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Shared and Mirrored Extensions

Shared and Mirrored Extensions Shared Extension is when a group of agents has one and the same extension line. During the incoming call the phone will ring at several agents simultaneously. Mirrored Extensions is when you have one and the same extension line on several phones, in example, in the office, at home and on the cell phone. So when someone calls your extension all you phone sets sharing the same extension will ring.

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Israel SoliCall

PBXMate software Sip Trunk for improving Audio Quality. Removes noise originated from external mobile phones or from the call center, keeps audio level at a comfortable level and removes echo.

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