Auto-attendant
Allows subscribers being automatically transferred to the additional line without the intervention of the operator/registrar.
Auto-attendant also allows the subscriber making connection with the operator, dialling the number “0”. The auto-attendant usually introduces a business telephone system, for instance, mini-ATC.
A feature allowing sending calls to queues or extensions based on set criteria. In example, a skill based routing where calls are directed to an agent or person, who has the most appropriate skill set in order to address the problem.
Xcom LLC
XCOM LLC (XCOM) is a new telecom operator, registered in US with offices in Sacramento, California and Moscow, Russia. Company was formed on the basis of few well experienced international operators providing millions minutes traffic per day.
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